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Together, Everyone Achieve More - TEAM

At Metaplace Hotel, we always looking for talented, thoughtful and caring people who see service as a calling and hospitality as a career. There are endless opportunities for you to shape your career with us. Talents like you not only gain valuable work experience but also acquire a multitude of indispensable skills which can help you advance along the way. So join us now!

Front Office Department

Guest Relations Officer

Job Responsibilities

  • Carry out all check in and check-out services in a professional manner;
  • To support and assist all aspects of front desk operations;
  • Ensure room assignment is in line with guest requests;
  • Handle customer inquiries and complaints in timely and professional manner


  • Diploma holder or above in Hospitality Management or related disciplines
  • Minimum 1 year of relevant working experience gained from hotel industry
  • Good command of both written and spoken English, Cantonese and Mandarin
  • Customer-oriented with good communications and interpersonal skills
  • Knowledge of Opera System would be advantage
  • Multi-taking and work as a team player
  • Immediate availability is highly preferred
  • Fresh graduates will also be considered
  • Candidate with more experience will be considered as Senior Guest Services Officer

Apply Now